Toll free in USA - 1-800-666-6126 Monday through Friday, 9AM to 5PM Pacific Time.   We accept Visa, MasterCard, Discover, and American Express cards.   All purchases are shipped from our warehouse in Los Angeles by USPS. Regular delivery time averages 5 to 7 business days. In the event of a delay, you will be notified by email.   Visit our FAQ page or contact our Customer Service Specialists, available to answer any questions you may have, Monday through Friday, 9AM to 5PM Pacific Time. Please call 1-800-666-6126 or email us.   For all international orders, please contact us at 310.306.5510 or email us.   If for any reason you are not satisfied with your Lace~Stick order, you may return it to us within 30-days of receipt for a full refund (less s/h charges). All returns must be securely packaged in order to avoid damaged. Please enclose a copy of your invoice/packing slip for faster processing. All shipping charges are non-refundable. Please allow 4 weeks for refund processing.